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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adel ahmad

September 10, 2026

5  out of  5
rating by adel ahmad
"They are so nice and friendly and they give you the best price you ever can get"
We responded:
"Thank you for your kind words. We are happy to be of your choice for you insurance needs in Cary and Morrisville. "
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Jim Dargan

September 8, 2026

5  out of  5
rating by Jim Dargan
"Best agent in Cary! I’ve been a client for around 15 years. Teri and her team have been the best resource for our home, auto, boat and umbrella insurance. Service is always exceptional. I highly recommend Teri Larocca and her team for all your insurance needs!"
We responded:
"Thank you Jim :) We appreciate you and are very happy to help you with your auto, home and boat insurance needs. You are a 5 star customer "
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Elizabeth Bostwick

September 8, 2026

5  out of  5
rating by Elizabeth Bostwick
"We’ve been with Teri and her State Farm team for years, and they’ve always been wonderful to work with. They are friendly, knowledgeable, and always willing to help when we have questions or need advice.

One thing we really appreciate is that they’re not just a local business—they’re active members of the Cary community and genuinely care about the people they serve. After living in Cary for more than 20 years, it’s nice to have an insurance team we know we can count on. Highly recommend Teri and her team."
We responded:
"Elizabeth, We appreciate your wonderful review of our team. We are so happy to have you as a valued customer and look forward to long relationship. Teri "
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Trilok Chand Goel

August 27, 2026

5  out of  5
rating by Trilok Chand Goel
"Sarah and Justin were very knowledgeable, friendly and helpful. I interacted with Sarah over phone and email and whereas with Justin we met in his office. I am convinced they helped me to lower the insurance premium. Amazing service."
We responded:
"Thank you for your five-star review. Justin and Sarah have both been with me for several years and do a fantastic job helping our customer with all insurance needs. Happy to have you as part of our State Farm family. "
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Uncle Water

August 26, 2026

5  out of  5
rating by Uncle Water
"Great Service and attention

Sarah is GOATED and if everyone were like her the world would be a better place 🙌"
We responded:
"Sarah is GOATED :) Love the review and we are happy to help with all your insurance needs. "
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D.N. Rao

August 21, 2026

5  out of  5
rating by D.N. Rao
"I have been an extremely satisfied customer of Terri LaRocca’s State Farm agency for about 4 years, since we moved from North Raleigh to Durham area near Briar Creek In 2022. I was assigned to Justin Wright to review my Home & Auto Insurance needs and be my Account Manager. Justin has been of tremendous service to me in responding to ad-hoc service requests, may that be about billing issues, reviewing alternative policy coverages, or simply to update our mailing addresses or to mail us copies of insured coverage policy stubs. I call him the Superman-agent of LaRocca’s State-Farm😊!"
We responded:
"Thank you for your wonderful review and for trusting Terri LaRocca’s State Farm agency for the past four years! We’re thrilled to hear that Justin has provided tremendous service and has been there to assist with everything from billing questions and coverage reviews to address updates and policy documents. We truly appreciate your loyalty and look forward to continuing to serve your home and auto insurance needs!"
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Melissa Butler

August 20, 2026

5  out of  5
rating by Melissa Butler
"Jayme was friendly, helpful, and knowledgeable. She knew exactly which form I needed and what the process was to get my daughter insured as a possible new driver. She emailed me the form in a matter of minutes as well as an estimate of the premium increase. She was on it! I couldn't ask for any better service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear Jayme was able to provide such friendly service. Helping our customers navigate important insurance decisions and making the process easy is what we strive for every day. We truly appreciate your trust and are glad Jayme was able to get you the information you needed so quickly!"
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Jim Bowker

August 10, 2026

5  out of  5
rating by Jim Bowker
"Awesome office representatives with excellent service. No matter who I speak with at Teri LaRocca’s office, they take the time to help me and answer all of my questions!"
We responded:
"Thank you Jim for the 5 star review! My team is awesome and I appreciate you seeing that as well. Looking forward to a long relationship helping you protect what means most."
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Jean Daoud

August 5, 2026

5  out of  5
rating by Jean Daoud
"As a customer of Teri LaRocca at State Farm Insurance for several years now, the team has always been outstanding. Once again during my call today, Holly Hoffman was very supportive and proactive in addressing my service requests."
We responded:
"Thank you for the wonderful review of our team and specifically Holly today. She works very hard to give her best everyday so i will pass on your review. Thank you, Teri "
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Evan Emerson

August 3, 2026

5  out of  5
rating by Evan Emerson
"Sarah Swartz is a true professional, courtesy, and quick to respond/help. Thanks!"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!"
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Linda Gibson Foto

August 3, 2026

5  out of  5
rating by Linda Gibson Foto
"Very pleased with the service and staff at Teri LaRocca - State Farm Insurance! We've been customers for 20 years."
We responded:
"Linda, thank you for the nice review. 20 years has flown and I appreciate your business all these years. :) We will continue to strive to give our best!! Teri "
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Kashad Dozier

July 31, 2026

1  out of  5
rating by Kashad Dozier
"Zero stars rude and unprofessional"
We responded:
"Kashad, I am sorry that you felt my team was rude. We were honestly attempting to help you with the situation. As i told you we did rebill and your amount due was less. We cannot help that the cars you sold had not been removed at the time the billing went out. Regards, Teri "
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Trung Nguyen

July 27, 2026

5  out of  5
rating by Trung Nguyen
"Competitive cost savings and support."
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!"
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CaLisa Lynk

July 2, 2026

5  out of  5
rating by CaLisa Lynk
"Very helpful and always attentive."
We responded:
"Thank you for your kind words! We're so glad to hear you've found our team helpful and attentive. We truly appreciate your trust and support!"
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Ravi Tummalapalli

July 2, 2026

5  out of  5
rating by Ravi Tummalapalli
"I’ve been a customer of Teri LaRocca for over three years, and their quality of service continues to impress me. Jayme was excellent today—she answered all my questions, explained everything clearly, and took care of my request right away. I’m usually a tough critic who doesn’t get satisfied easily, but this firm has never disappointed me."
We responded:
"Thank you for your great review. We pride ourselves on being a top choice for auto insurance in Cary and Morrisville area. "
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Mackenzie Re

June 26, 2026

5  out of  5
rating by Mackenzie Re
"Jack was very helpful with setting up my renters insurance!"
We responded:
"Thank you for your kind words! We're so glad Jack was able to help make setting up your renters insurance quick and easy. We truly appreciate your trust and support!"
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Cristy A

June 23, 2026

2  out of  5
rating by Cristy A
"This review really isn't of this particular office, but I am so disappointed in this insurance company, I have to post a review of my situation.

My family has had state farm for over 50 years. I myself have had state farm for over 20 years. Someone rear-ended me while I was at a stop light in November 2025 just before Thanksgiving. I called the cops. A report was written, but it seems like he didn't cite her. Thanks, Cary PD.

The law is clear in NC. She's completely at fault. Yet, it's been nearly 8 months now, and I have not been reimbursed for my deductible. When I called the claims agent, they never called back. The office (Terri LaRocca's office) was kind enough to check on it for me, and they relayed that the claims dept is still negotiating. Negotiating about what? They shouldn't be negotiating anything. This isn't some complex, expensive accident that requires a year of back and forth and lawyers. It's quite simple. The other party is 100% at fault. If State Farm can't handle a simple accident like this, I'm not sure I trust them to handle a major accident or any major claim. $1500 car repair. $500 rental car. 8+ months of negotiation? I'll be shopping around for different insurance.

This honestly has nothing to do with this office as they have always been extremely kind and helpful. I hate to even post this review here, but I am genuinely deeply disappointed in State Farm."
We responded:
"Thank you for sharing your experience. We're sorry to hear about the frustration you've experienced with the claims process and understand how disappointing delays can be.

While claims decisions and subrogation negotiations are handled by State Farm's claims department, we appreciate your recognition of our office and are glad our team was able to assist and provide updates along the way. We strive to support our customers however we can and are always happy to help answer questions and advocate for clear communication.

Thank you for your feedback and for being a longtime State Farm customer.
"
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Denis Stolfi

June 22, 2026

5  out of  5
rating by Denis Stolfi
"Sarah Swartz @ State Farm Teri LaRocca Insurance Agency in Morrisville NC always provides prompt excellent customer service. She is my go-to person for my State Farm Insurance policies!"
We responded:
"Thank you, Denis! We appreciate your support and are so happy to hear Sara always takes such good care of you. We will make sure to share your kind words with her. Thanks again!"
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Yanina Rovira

June 22, 2026

5  out of  5
rating by Yanina Rovira
"Sarah was very professional, attentive, polite and nice . Great customer service. She answered all my questions ( I had a lot) . My experience was 10 out of 10"
We responded:
"Hi Yanina! Thank you for taking the time to share your experience with us. We appreciate your support and will make sure to share your kind words with Sarah!"
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Willis Baker

June 16, 2026

5  out of  5
rating by Willis Baker
"Very efficient and easy to work with!"
We responded:
"Thank you for your kind words! We're glad to hear you found our team efficient and easy to work with. We truly appreciate your support and look forward to helping with your insurance needs Cary. "
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Chris S

June 15, 2026

5  out of  5
rating by Chris S
"Teri and Sarah are amazing, my other insurance provider informed me on a Friday, late afternoon that they could not provided special coverage for one of my work trucks. Sarah was determined to get it taken care of for me ASAP, telling me if they couldn't provide it themselves than she would find someone that would. Definitely recommend this location, top notch service!!!"
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Malcolm Vaughn

June 2, 2026

5  out of  5
rating by Malcolm Vaughn
"Sarah was super helpful and kind and walked me through everything thoroughly! She took time to sort through my account with me on the phone and offered helpful advice about dealing with the DMV and about which policy made sense for me. She’s also offered to watch closely as things shift in my account to make there are no errors or slip ups. I felt really taken care of! Thanks!"
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Mike Fitzgerald

May 27, 2026

5  out of  5
rating by Mike Fitzgerald
"Very nice people to work with. Prices seem better than other insurance companies."
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David King

May 27, 2026

5  out of  5
rating by David King
"We always receive excellent service from Teri, Justin, Holly and everyone at this office!"
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Hayden Rapsky

May 22, 2026

5  out of  5
rating by Hayden Rapsky
"Great Agency. Easy to get started and low maintenance. Glad I switched👍"