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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Clark

July 23, 2024

1  out of  5 rating by Kimberly Clark
"The only thing worse than working with Teri, would be working with her twice. She is extremely unpleasant and just generally unkind. From one agent to another, I expected more professionalism and understanding. A client of hers moved into my area and due to extenuating circumstances, needed special accommodations. When I called her to get their files transferred, she refused to cooperate and even laughed at me that there was no way she would be losing money on this client. I understand that money makes the world go round, but Teri needs to learn there is more to life than just that. If you have an ounce of self-respect, don’t give your business to Teri. She won’t care about you or your family, just your wallet. Teri, please feel free to reach out to me personally so you can apologize as I do have proof of your rancid behavior."
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Karen Jessup

July 22, 2024

5  out of  5 rating by Karen Jessup
"A special thank you to Sarah for making our insurance transition for our car and home very quick and efficient! We couldn’t ask for a better experience! She is very professional, knowledgeable and a pleasure to work with!"
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Jim Dargan

June 17, 2024

5  out of  5 rating by Jim Dargan
"I’ve been a client for around 10 years. Service is always exceptional. Special kudos to Sarah Swartz for her help with a recent policy addition. I highly recommend Teri Larocca for all your insurance needs!"
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Tammi H

June 13, 2024

5  out of  5 rating by Tammi H
"State Farm is awesome!!! Holly helps us out with everything and responds efficiently and effectively. Greatly appreciate you."
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Alexander Reddy

June 10, 2024

5  out of  5 rating by Alexander Reddy
"Agent Sarah Swartz Is great! Super helpful; made the process of getting renters insurance super quick and easy."
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Rakim Satterwhite

May 24, 2024

5  out of  5 rating by Rakim Satterwhite
"I’ve always didn’t like dealing with insurance companies but the short time I’ve been with them and my agent Sarah is top notch and the service is unmatch. Every week I get a call from Sarah just to check up and if I could give more then 5 stars I would."
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Aleigha Kelly

May 22, 2024

5  out of  5 rating by Aleigha Kelly
"So sweet and pleasant! I put off calling because I hate things like calling an insurance office but Teri was great!!!"
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Maryann Battista

May 22, 2024

5  out of  5 rating by Maryann Battista
"Great Customer Service from the entire agency."
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Brindle Besties

April 29, 2024

5  out of  5 rating by Brindle Besties
"I love working with my local State Farm office. Holly and team are quick to help us get what we need which as a small business is super important!"
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Skippy

April 17, 2024

5  out of  5 rating by Skippy
"Holly Hoffman did an outstanding job helping my wife and I combine our auto policies and convert some of the coverage options. But that's standard practice at Teri's office so while we're very happy to finally complete this process, it's business as usual for her team."
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job kariuki

April 12, 2024

5  out of  5 rating by job kariuki
"Well detailed and knowledgeable agent that takes her time to understand your needs and explain best options for you"
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Kenneth Williams

April 5, 2024

5  out of  5 rating by Kenneth Williams
"Excellent service for our growing business. They have been amazing. The communication is great! We had no idea what we were doing when we first started, but they walked us through it. Eight years later we still highly recommend this agency. 😊🙏"
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Alisa Oswalt

April 2, 2024

5  out of  5 rating by Alisa Oswalt
"When we moved from out of state, Sarah did a great job of getting our renter's insurance and car insurance transferred over. The rates were not only reasonable, but less than we were paying previously for the same coverage! Teri LaRocca's office has always been responsive and following up when they say they will and happy to answer questions. Highly recommend!"
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Gary

March 26, 2024

5  out of  5 rating by Gary
"Called Teri LaRocca State Farm office today, leaving a message for a return call. Holly called me back in a timely manner. She was very courteous and professional while helping me with our homeowners insurance issue. Holly has assisted me in the past on several occasions. She solved my issue today and I appreciate her willingness to help me out. I have always enjoyed my interactions and prompt assistance with Teri’s office. Thanks!"
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Tr Slater

March 5, 2024

5  out of  5 rating by Tr Slater
"Left a message about my renters insurance and Holly called me back within 10 minutes. She took down my information and a pdf file sent to very quickly. I appreciate the professionalism that Holly gave me today. Thank you so much!"
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Frank Rockhold

February 29, 2024

5  out of  5 rating by Frank Rockhold
"Very responsive office and knowledgeable. I really feel supported by them and treated as a real customer"
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Anil Sahoo

February 21, 2024

5  out of  5 rating by Anil Sahoo
"I have been interacting with Sarah for my auto and home insurance. She explains and provides all details as needed. Glad to work with her for my insurance requirements."
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Kyunghee Lee

February 12, 2024

5  out of  5 rating by Kyunghee Lee
"The agent Mitch had helped me to buy three insurances and make them into one bundle. He was patiently answering all my questions and completed all my requests. I had a really good experience with him. I want to give him ten! Thanks!"
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Pirya Rohira

February 6, 2024

5  out of  5 rating by Pirya Rohira
"I love this agency!! Always prompt, professional, and friendly! They have handled my insurance needs for my business and family for years! I have always worked with Holly H, she is amazing! It’s like she can read my mind of what our needs are and gets it done super fast!!! Highly recommend!!!"
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My Winston

January 11, 2024

5  out of  5 rating by My Winston
"Holly did a fantastic job and guided us through every step of adding our son to the insurance policy. Thank you so much Holly!!"
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Kira White

December 27, 2023

5  out of  5 rating by Kira White
"I never thought I would be passionate enough about insurance to write a review, but this State Farm office is truly phenomenal! I have had the pleasure of working with both Emily and Mitch on a couple different insurance things and both of them have been extremely helpful and made everything so easy and streamlined. All of my questions or requests have been responded to same-day, and I have never had a single issue with billing or anything. All around incredible customer service and a very friendly, helpful team!"
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Rebecca Malone

December 7, 2023

5  out of  5 rating by Rebecca Malone
"I’ve been with State Farm for over 15 years and found Teri LaRocca’s office when I moved to North Carolina 7 years ago. I’ve been happy with their service and team members ever since. Would highly recommend!"
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Jimmy Slattery

December 4, 2023

5  out of  5 rating by Jimmy Slattery
"Outstanding customer service! Transferred my policy from Virginia to NC and been with State Farm for almost 25 years now!!"
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Bill Niersbach

November 14, 2023

5  out of  5 rating by Bill Niersbach
"Absolutely STELLAR experience today getting my insurance switched on both Home and Auto. I sat on the phone with my mortgage company and finally surrendered and called and talked to Sarah instead (she works with Teri). She walked me through the entire process and saved me literally 1000's of dollars. I couldnt be happier!"
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Alan D

November 9, 2023

5  out of  5 rating by Alan D
"Teri LaRocca has been my insurance agency for several years. The advice and service is consistently excellent!"