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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CandesGirl Candelario

CandesGirl Candelario

October 2, 2024

5  out of  5
rating by CandesGirl Candelario
"I have never been disappointed with my local State Farm office, in Morrisville, NC. Anytime I call or stop by with any questions or concerns, the staff are professional, kind, and very helpful. We have been with them for years, with no issues. Big shout out for two awesome ladies, Holly and Maggie!!!"
We responded:
"Thank you for such kind words about our agency and Holly & Magee. We strive to give our customers the best experience possible. The home and auto insurance industry can be tough on my team so words like yours mean a lot to us. :) Thanks for being a long-time customer. "
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Dale Stansell

September 4, 2024

5  out of  5
rating by Dale Stansell
"Holly provides most excellent and prompt service!"
We responded:
"Dale, Thank you for your kind words about Holly and the 5 Star review . We certainly are happy to have you as a home and auto insurance customer all these years and hope we can continue that for many more."
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Kimberly T

August 7, 2024

1  out of  5
rating by Kimberly T
"Concerning my most recent post, where I asked Teri to reach out and apologize for her bad behavior… she did not apologize however reached out to tell me to take my review down. This is not a sign of guilt, or genuine wrong doing. This is someone who again, doesn’t care about their actions and how it affects others. Do better!!!"
We responded:
"Kimberly, i did reach out to you to discuss this over the phone but found out you were no longer employed and i didn't feel it was appropriate to ask for your personal phone number. I did not reach out to you to ask you to remove your post? My customers know what you said is not true and that i care very deeply for them as customers and people. I am happy to discuss this with you over the phone so give my office a call if you would like to give me your personal phone number and I will call you."
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Andre Gibbs

August 3, 2024

5  out of  5
rating by Andre Gibbs
"Sarah Swartz is an excellent rep. Very knowledgeable, helpful and courteous."
We responded:
"Sorry the delay in response, not sure how i missed this review. We appreciate your business and always grateful for a 5 star review. Sarah has been with me for over 5 years and she wonderful. "
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Ana Alvarez

August 2, 2024

5  out of  5
rating by Ana Alvarez
"Good service. Staff is kind and attentive."
We responded:
"Thank you for your 5-star review. We are happy to help anytime. "
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Ed Micyus

July 29, 2024

5  out of  5
rating by Ed Micyus
"Sarah was extremely helpful navigating through all the insurance jargon and coverages."
We responded:
"Thank you for your kind words about Sarah, she is awesome. We can't thank you enough for taking the time to give us a 5-star review. "
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Brett Broomall

July 29, 2024

5  out of  5
rating by Brett Broomall
"Teri and her team have been nothing short of amazing. Switched all of my policies to her office as they were priced competitively and provide superior customer service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Brett, thank you for your 5-star review. We are so happy to take care of your family's insurance needs. Stop in the office anytime and meet the whole team. Teri "
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Kimberly Clark

July 23, 2024

1  out of  5
rating by Kimberly Clark
"The only thing worse than working with Teri, would be working with her twice. She is extremely unpleasant and just generally unkind. From one agent to another, I expected more professionalism and understanding. A client of hers moved into my area and due to extenuating circumstances, needed special accommodations. When I called her to get their files transferred, she refused to cooperate and even laughed at me that there was no way she would be losing money on this client. I understand that money makes the world go round, but Teri needs to learn there is more to life than just that. If you have an ounce of self-respect, don’t give your business to Teri. She won’t care about you or your family, just your wallet. Teri, please feel free to reach out to me personally so you can apologize as I do have proof of your rancid behavior."
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Karen Jessup

July 22, 2024

5  out of  5
rating by Karen Jessup
"A special thank you to Sarah for making our insurance transition for our car and home very quick and efficient! We couldn’t ask for a better experience! She is very professional, knowledgeable and a pleasure to work with!"
We responded:
"Thank you for your 5-star review and your kind words about Sarah. We appreciate you too! Teri & Team "
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Jim Dargan

June 17, 2024

5  out of  5
rating by Jim Dargan
"I’ve been a client for around 10 years. Service is always exceptional. Special kudos to Sarah Swartz for her help with a recent policy addition. I highly recommend Teri Larocca for all your insurance needs!"
We responded:
"Thank you Jim :) We appreciate you and are very happy to help you with your auto, home and boat insurance needs. You are a 5 star customer "
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Tammi H

June 13, 2024

5  out of  5
rating by Tammi H
"State Farm is awesome!!! Holly helps us out with everything and responds efficiently and effectively. Greatly appreciate you."
We responded:
"Thank you for noticing how great Holly is :) We appreciate your business and please give Holly a call if you need anything. Teri "
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Alexander Reddy

June 10, 2024

5  out of  5
rating by Alexander Reddy
"Agent Sarah Swartz Is great! Super helpful; made the process of getting renters insurance super quick and easy."
We responded:
"Thank you for your Five-star review. Sarah does a great job and I am sure would be happy to help you with your Auto Insurance or any other insurance needs. Teri "
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Rakim Satterwhite

May 24, 2024

5  out of  5
rating by Rakim Satterwhite
"I’ve always didn’t like dealing with insurance companies but the short time I’ve been with them and my agent Sarah is top notch and the service is unmatch. Every week I get a call from Sarah just to check up and if I could give more then 5 stars I would."
We responded:
"Wow, great review of Sarah and she is wonderful and it nice that you noticed!! We appreciate your business and look forward to a long relationship. Teri & Team "
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Aleigha Kelly

May 22, 2024

5  out of  5
rating by Aleigha Kelly
"So sweet and pleasant! I put off calling because I hate things like calling an insurance office but Teri was great!!!"
We responded:
"Thank you for your review and kind words about me :) We certainly appreciate you being with us, and we look forward to helping you with any insurance needs in the future. Teri "
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Maryann Battista

May 22, 2024

5  out of  5
rating by Maryann Battista
"Great Customer Service from the entire agency."
We responded:
"Thank you for the 5-star review. :) "
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Brindle Besties

April 29, 2024

5  out of  5
rating by Brindle Besties
"I love working with my local State Farm office. Holly and team are quick to help us get what we need which as a small business is super important!"
We responded:
"Thank you so much for your great review. We love helping all our customers and do what it takes to run a small business and getting things done! Looking forward to helping with you any other line of insurance you may need, Teri "
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Skippy

April 17, 2024

5  out of  5
rating by Skippy
"Holly Hoffman did an outstanding job helping my wife and I combine our auto policies and convert some of the coverage options. But that's standard practice at Teri's office so while we're very happy to finally complete this process, it's business as usual for her team."
We responded:
"I appreciate your review and happy to know that we continue to give you the best customer service for your auto insurance and any other insurance need. Holly has been here over 10 years and works very hard so we love to hear good feedback and certainly makes our day! "
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job kariuki

April 12, 2024

5  out of  5
rating by job kariuki
"Well detailed and knowledgeable agent that takes her time to understand your needs and explain best options for you"
We responded:
"Thank you for your trust in our team. We appreciate your business and your kind words. "
Profile photo of Kenneth Williams

Kenneth Williams

April 5, 2024

5  out of  5
rating by Kenneth Williams
"Excellent service for our growing business. They have been amazing. The communication is great! We had no idea what we were doing when we first started, but they walked us through it. Eight years later we still highly recommend this agency. 😊🙏"
We responded:
"Thank you Kenneth for your kind review. Love to know my team has been consistent in meeting your needs over the 8 years. We appreciate your loyalty to us and we hope we can continue your auto insurance and home insurance needs for many more. Teri "
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Alisa Oswalt

April 2, 2024

5  out of  5
rating by Alisa Oswalt
"When we moved from out of state, Sarah did a great job of getting our renter's insurance and car insurance transferred over. The rates were not only reasonable, but less than we were paying previously for the same coverage! Teri LaRocca's office has always been responsive and following up when they say they will and happy to answer questions. Highly recommend!"
We responded:
"Thank you for you nice review of Sarah and our office. We are happy we could help make your out of state transfer smooth. :). "
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Gary

March 26, 2024

5  out of  5
rating by Gary
"Called Teri LaRocca State Farm office today, leaving a message for a return call. Holly called me back in a timely manner. She was very courteous and professional while helping me with our homeowners insurance issue. Holly has assisted me in the past on several occasions. She solved my issue today and I appreciate her willingness to help me out. I have always enjoyed my interactions and prompt assistance with Teri’s office. Thanks!"
We responded:
"Gary, thank your for you 5 star review and nice words about Holly. We are always happy to help you navigate your auto insurance and home insurance and needs you may have. Thank you so much for your business. Teri "
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Tr Slater

March 5, 2024

5  out of  5
rating by Tr Slater
"Left a message about my renters insurance and Holly called me back within 10 minutes. She took down my information and a pdf file sent to very quickly. I appreciate the professionalism that Holly gave me today. Thank you so much!"
We responded:
"Thank you so much for your 5 star review of Holly. She is very efficient and we happy to help you with renter insurance needs. "
Profile photo of Frank Rockhold

Frank Rockhold

February 29, 2024

5  out of  5
rating by Frank Rockhold
"Very responsive office and knowledgeable. I really feel supported by them and treated as a real customer"
We responded:
"Frank, thank you for such a nice compliment. Holly is the team member who helped you yesterday and she is wonderful. Teri "
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Anil Sahoo

February 21, 2024

5  out of  5
rating by Anil Sahoo
"I have been interacting with Sarah for my auto and home insurance. She explains and provides all details as needed. Glad to work with her for my insurance requirements."
We responded:
"Thank you for our 5* Review of Sarah She is fantastic and i am glad you noticed. We are happy to have help you with your home insurance and auto insurance needs."
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Kyunghee Lee

February 12, 2024

5  out of  5
rating by Kyunghee Lee
"The agent Mitch had helped me to buy three insurances and make them into one bundle. He was patiently answering all my questions and completed all my requests. I had a really good experience with him. I want to give him ten! Thanks!"
We responded:
"Thank you for your kind words about Mitch! We are happy to have you as a customer and look forward to helping you with your insurance needs. "